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10-Day Small Group Paris, Normandy & Loire Valley Package - 5* Hotel
PackagesMulti-regional
09 days
Multi-Day Tours
2-2 guests
Experience the best of France with our multi-day tour that begins in Paris to the countryside of Normandy and the stunning Loire Valley. Visit the Eiffel Tower, Versailles Palace, D-Day beaches, Chambord & Chenonceau Castles.
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Why you’ll love this tour
Travel in a small group of no more than 8 guests, with expert local guides and comfortable premium minivan transportation.
See Paris’s landmark sights, from the Eiffel Tower and Notre-Dame Cathedral to the Louvre Museum.
Visit the historic D-Day landing beaches and pay your respects at the American Cemetery.
Explore Mont-Saint-Michel and its magnificent abbey, a UNESCO World Heritage Site.
Tour the Loire Valley’s landmark châteaux: Chambord and Chenonceau.
Your day at a glance
Experience the best of France with our multi-day tour that takes you on a journey through the country's most iconic destinations.
Begin your multi-day tour in Paris
Beginning in the bustling capital of Paris, you'll have the opportunity to visit world-famous landmarks like the Eiffel Tower, Notre-Dame Cathedral, and the Palace of Versailles. Take a leisurely stroll along the Seine River, explore the charming Montmartre neighborhood, or sample some of the city's famous culinary delights at a local market or bistro.
Then reach the Normandy region of France
From Paris, we'll venture north to the picturesque region of Normandy, where you'll have the opportunity to explore the historic D-Day landing beaches and learn about the important role that this region played in World War II. Visit the town of Bayeux, home to the famous Bayeux Tapestry, and stroll along the cobblestone streets of charming seaside villages like Honfleur and Trouville-sur-Mer. Taste the region's delicious seafood and cider, and enjoy the slower pace of life that defines this part of France.
You'll also have the chance to explore the iconic Mont Saint-Michel, a UNESCO World Heritage site and one of the most recognizable landmarks in France. Your licensed tour guide will conduct the visit of the famous Abbey of Mont Saint Michel so that you can enjoy the best possible experience.
Followed by the Loire Valley
Continuing our journey southward, we'll arrive in the stunning Loire Valley, known for its beautiful chateaux and world-class wines. Our tour takes you to Château de Chambord, the largest castle in the region, as well as the charming Château de Chenonceau. Both castle visits will be conducted by your licensed guide. You'll also have the opportunity to sample some of the region's finest wines during a visit to a local vineyard as you head towards the Chinon & Bourgueil wine producing regions.
Throughout the tour, our expert guides will provide insights into the history, culture, and traditions of France, making this an unforgettable journey that will leave you with memories to last a lifetime.
Our small group tours are designed to offer an intimate and personalized experience, with a maximum group size of 8 people. This allows us to offer a more flexible itinerary, allowing you to spend more time exploring the destinations that interest you the most. Our expert guides are passionate about the regions they lead tours in and are committed to ensuring you have an unforgettable experience.
When you book with us, you can rest assured that all the details have been taken care of, from accommodation to transportation and everything in between. We believe that travel should be stress-free and enjoyable, and we strive to make your trip as seamless as possible.
day 1
ARRIVAL IN PARIS / PRIVATE HOTEL TRANSFER & HOTEL CHECK-IN
We will come and pick you up at Paris Charles de Gaulle airport. Enjoy a private transfer from the airport to your hotel in Paris. Rest of the day is free so why not begin your Paris discovery?
We will come and pick you up at Paris Charles de Gaulle airport. Enjoy a private transfer from the airport to your hotel in Paris. Rest of the day is free so why not begin your Paris discovery?
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day 2
SMALL GROUP VERSAILLES PALACE & GIVERNY GARDENS DAY TRIP FROM PARIS
Discover the stunning beauty of Versailles Palace and Giverny Gardens on our small group day trip from Paris. This tour is designed to provide an immersive and unforgettable experience, allowing you to explore two of France's most famous landmarks in a single day.
Our day trip begins with a comfortable...
Discover the stunning beauty of Versailles Palace and Giverny Gardens on our small group day trip from Paris. This tour is designed to provide an immersive and unforgettable experience, allowing you to explore two of France's most famous landmarks in a single day.
Our day trip begins with a comfortable and scenic drive from Paris to Versailles Palace. As we approach the palace, you'll be struck by the grandeur and opulence of this iconic French landmark. Once inside, you'll be free to explore the palace and gardens at your own pace, marveling at the ornate decorations and elegant architecture that have made Versailles famous around the world. Some of the highlights of the palace include the King's State Apartments, the Hall of Mirrors, and the Queen's Apartments.
After exploring Versailles Palace, we'll depart for the picturesque village of Giverny. This charming village was the home of the famous impressionist painter Claude Monet, and his house and gardens have been preserved as a museum for visitors to enjoy. Here, you'll have the chance to explore the stunning gardens that inspired Monet's most famous paintings, including the Water Garden and the Japanese Garden. You'll also have the opportunity to visit Monet's house, where you can see his private collection of Japanese prints and other works of art.
Throughout the tour, you'll be accompanied by an expert guide who will provide fascinating insights and historical context for each of the sites you visit. You'll also enjoy a delicious lunch at a local restaurant, where you can savor the flavors of French cuisine and unwind after a morning of exploring.
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day 3
EIFFEL TOWER VISIT / SEINE RIVER CRUISE / LOUVRE MUSEUM VISIT
Experience the best of Paris with our skip-the-line Eiffel Tower visit, Seine River cruise, and Louvre Museum visit. This full-day tour is designed to provide an unforgettable and immersive experience, allowing you to explore some of the city's most iconic landmarks and attractions without any hassle.
We'll begin the day...
Experience the best of Paris with our skip-the-line Eiffel Tower visit, Seine River cruise, and Louvre Museum visit. This full-day tour is designed to provide an unforgettable and immersive experience, allowing you to explore some of the city's most iconic landmarks and attractions without any hassle.
We'll begin the day with a timed entrance visit to the Eiffel Tower, where you'll have the chance to admire the stunning views of the city from the top of this world-famous landmark. Our expert guide will provide fascinating insights and historical context as you ascend to the top of the tower, sharing the stories and secrets behind the tower's construction and significance.
After your visit to the Eiffel Tower, we'll embark on a relaxing and scenic Seine River cruise. As we sail along the river, you'll have the chance to see many of Paris's most famous landmarks from a unique perspective, including the Notre Dame Cathedral, the Louvre Museum, and the Musée d'Orsay.
Following the river cruise and some free time for lunch (at own expense), we'll visit the Louvre Museum, home to some of the most famous and significant works of art in the world. Our guide will lead you through the museum's vast collections, highlighting some of the most important pieces and sharing fascinating stories and insights about the artists and their works.
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day 4
PRIVATE TRANSFER FROM PARIS TO BAYEUX
After breakfast, check out from your hotel in Paris. Enjoy a private transfer that will take you from Paris to the Normandy region of France. Arrive in Bayeux and check in at your centrally located hotel.
After breakfast, check out from your hotel in Paris. Enjoy a private transfer that will take you from Paris to the Normandy region of France. Arrive in Bayeux and check in at your centrally located hotel.
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day 5
A DAY TRIP FROM BAYEUX TO NORMANDY D-DAY LANDING BEACHES & SIGHTS
Meet your English Speaking Driver/Guide who is a local Expert on WWII and the Normandy landings
Upon arrival at the meeting point, you will be welcomed by your English speaking guide who will be waiting with a sign bearing the name of the tour and with the Ophorus logo on...
Meet your English Speaking Driver/Guide who is a local Expert on WWII and the Normandy landings
Upon arrival at the meeting point, you will be welcomed by your English speaking guide who will be waiting with a sign bearing the name of the tour and with the Ophorus logo on it. Also, all our guides have a nominative badge so that it will be easy for you to recognize them.
Once you have met your guide, he/she will go over the program and itinerary of the day with you. Then, board your comfortable, air conditioned Mercedes minivan and begin to make your way to visit the major D-Day sites.
All our vehicles are equipped with an on board P/A system which means that everyone will hear the guide's commentary during driving time, even if you are seated in the back of the van! Also, we have bottled water at your disposal and you can use our free wifi as you travel from one destination to another.
First stop will be in Sainte Mère Eglise
On the morning of June 6, 1944, also known as the longest day, thousands of soldiers from the Allied forces landed on the beaches of Normandy in an attempt to liberate France and the continent from the German occupation. This marked the beginning of a fierce and deadly battle against surprised but well-trained Nazi troops.
Among the allied troops, the Americans landed on two different beaches, later named Utah and Omaha. First, head towards Sainte Mère Eglise heart of the drop zone for the 82nd Airborne U.S. forces. Indeed, the D-Day landings did not only happen from the sea! Airborne divisions and paratroopers rained on this village, and one of them famously got caught in the tower of the church. The village is also home to the airborne museum that can be visited during one of our private tours from Bayeux.
Reach the Utah beach landing area
Then, your Normandy battlefield tour will take you to Utah beach, the second beach where the American troops landed. Again, listen to your guide as he reveals the historical facts of the landings and how the troops were able to storm the beaches in this area.
It is here that the 101st airborne pathfinders were dropped the night before d day invasion. Your guide will also take you to the US military cemetery where you can pay your respects to the ones who fell during D-Day and the Battle of Normandy that followed.
Visit stunning Pointe du Hoc
Also located in the American sector, head to the Pointe du Hoc, a breathtaking cliff offering lunar landscapes, stunning bomb craters and a magnificent viewpoint over the English Channel. Given the toughness of the operation, the Pointe du Hoc was given to Rangers to land upon.
The battle site, dotted with German bunkers was rough, as the Pointe du Hoc had been built as a key point of the Atlantic Wall. It was the highest point between Utah beach and Omaha beach and provided a great observation spot to notice any unfriendly arrivals from the sea. You can still see an artillery gun battery there and feel as if it was still 1944.
Followed by Omaha landing beach
This Normandy battlefield tour will also take you to Omaha beach, where the deadliest of the landings took place. Even though bombings occurred before the landing itself, they failed to neutralise the German positions in that sector.
In addition, troops and amphibian vehicles were disembarked too far from the shore, leading to an absolute failure and thousands of men being killed under heat German fire. The assault on this beach was perfectly depicted in the opening scenes of Saving Private Ryan movie. Learn more about the landing and the following days as your tour guide explains all the events that took place on the beach and how the battle raged and evolved inland.
End the tour at the American Cemetery of Colleville sur Mer
If time permits, your guide will also make a stop at the Omaha Beach American Cemetery and memorial in Colleville sur mer where you will have some time to pay homage to the fallen. Depending on the timing of the day you might also have the opportunity to enter the visitor center.
This shared tour will have you picked up in the morning in a central location in Bayeux. At lunch time, your English-speaking guide will point out the best places to eat depending on the location.
Return to Bayeux and night at your hotel.
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day 6
A DAY TRIP FROM BAYEUX TO MONT SAINT-MICHEL
Meet your English Speaking Driver/Guide
Once you have met your guide, he/she will go over the program and itinerary of the day with you. Then, board your comfortable, air conditioned Mercedes minivan and begin to make your way to visit Mont Saint Michel.
Travel to Southern Normandy
The UNESCO World...
Meet your English Speaking Driver/Guide
Once you have met your guide, he/she will go over the program and itinerary of the day with you. Then, board your comfortable, air conditioned Mercedes minivan and begin to make your way to visit Mont Saint Michel.
Travel to Southern Normandy
The UNESCO World Heritage Listed, Remarkable Gothic Jewel Mont Saint Michel is an island off the coast of Normandy, in the English Channel, and is one of the best Normandy tours you can choose. It is located about 1 kilometer from the shore and sits in a bay that sees some of the biggest tides in Europe. A few years ago, it was linked to the mainland by a bridge that gets flooded during high tides a few times a year only.
The first church was built on the mount in 709 at the request of Archangel Michael. A couple of hundred years later, a small group of Benedictines settled there permanently and the church was enlarged. The first monastery was carved in the rock in the 11th century and gradually got bigger and bigger over the following centuries. In the medieval time, it quickly became an important destination for pilgrims, just like Santiago de Compostela in Spain.
Visit the Benedictine Abbey with your guide
The construction of the Mont Saint Michel abbey as we know it nowadays was finished in the 13th and 14th centuries, and the grand chancel was replaced in the 15th century. Those hundreds of years of architectural prowess's have left us with a magnificent monument, now referred to as the “Wonder of the Western World”. It is also a UNESCO world heritage site.
During your day trip to Mont St Michel, our friendly English-speaking driver / guide will take you from Bayeux to the Mont Saint Michel, which you will access via a shuttle and the bridge in accordance with local requirements. While on the road, make sure to take it all in and observe the beauty of the Normandy coastline.
Our Mont Saint Michel tour will then take you to the abbey itself, at the very top of the mount. Follow your guide on a walking tour. The history of its construction will be explained in detail and while you are there, make sure to snap some pictures of the amazing views on the surrounding bay!
Mont Saint Michel is also a lively small town
After the visit of the abbey, enjoy some free time to explore the town at your own pace and bring back some souvenirs for friends and family. Your guide will also suggest some great restaurants for lunch, suitable for all budgets.
If you want to indulge, the Mère Poulard restaurant is probably the most famous on the mount. It gained its reputation thanks to its unique "omelet soufflé" recipe. It is well worth a visit and a must-try when on a Mont Saint Michel day tour but keep in mind you will need a large amount of time as the restaurant is so popular with visitors.
Return to Bayeux and night at your hotel.
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day 7
PRIVATE TRANSFER FROM BAYEUX TO TOURS LOIRE VALLEY
In the morning, we will pick you up in Bayeux and transfer you to the Loire Valley. Reach the town of Tours where your 5* hotel is located. Check in at your hotel, and take some time for lunch (at own expense) in Tours. Rest of the day is free...
In the morning, we will pick you up in Bayeux and transfer you to the Loire Valley. Reach the town of Tours where your 5* hotel is located. Check in at your hotel, and take some time for lunch (at own expense) in Tours. Rest of the day is free for personal discovery.
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day 8
LOIRE VALLEY WINE TOUR IN BOURGUEIL & CHINON VINEYARDS
Meet your English speaking driver/guide - who is an Expert in Loire Valley Wines
Upon arrival at the meeting point, you will be welcomed by your English speaking guide who will be waiting with a sign bearing the name of the tour and with the Ophorus logo on it. Also,...
Meet your English speaking driver/guide - who is an Expert in Loire Valley Wines
Upon arrival at the meeting point, you will be welcomed by your English speaking guide who will be waiting with a sign bearing the name of the tour and with the Ophorus logo on it. Also, all our guides have a nominative badge so that it will be easy for you to recognize them.
Once you have met your guide, he will go over the program and itinerary of the day with you. Then, board your comfortable, air conditioned Mercedes minivan and begin to make your way to the Loire Valley wine producing region.
All our vehicles are equipped with an on board P/A system which means that everyone will hear the guides commentary during driving time, even if you are seated in the back of the van! Also, we have bottled water at your disposal and you can use our free wifi as you travel from one destination to another.
Morning wine tasting tour in the Bourgueil wine region
The Loire Valley is not only famous for its Renaissance castles, but also for its wines. To kickstart the day, this Loire Valley wine tour will first take you to the town of Bourgueil. Indeed, this charming small town is surrounded by vineyards producing wines typical from the region. Here, the diversity of soils gives the wines a delicate and fruity taste. Wines from the Loire Valley can be consumed young or aged depending on the vintage.
Your guide will take you to a traditional winery, where you will learn about wine production from the grape to the bottle. After the tour, you will be able to taste different wines produced by the winery and, if you wish, you will be able to buy your favorite one to bring it back home.
Stop in Chinon for a visit & lunch (at own expense)
After that, this Loire Valley shared tour will take you to Chinon, a picturesque town with preserved medieval half-timbered houses and Renaissance town houses. Chinon is dominated by its castle, which is actually made of three castles. The Chinon castle used to be the residence of Henry II of England. Other historic events taking place in the Chinon castle were the death of Richard the Lionheart, as well as Joan of Arc persuading Charles VII to fight the English invasion of France.
You will have the privilege to visit the town accompanied by your private guide who will tell you about the history of Chinon and its castle in greater details. You will have time to stroll the streets and stop for shopping at any time you want. At lunch time, your guide will indicate the best places to try some local specialties in Chinon.
Afternoon wine tasting tour in the Chinon wine region
Around this area, you will mainly find red wines from different qualities. Head to a winery managed by a lovely French couple who will show the process of wine-making in Chinon in the Loire Valley. While you are there, take some time to fully appreciate the beautiful view over the vineyards around you. You will also have a chance to buy some red Loire Valley wine from the winemaker.
After the wine tasting session, it will be time to return to Tours. Night at your hotel.
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day 9
A DAY TRIP TO CHATEAU CHENONCEAU & CHAMBORD
Morning: Guided Visit to Château de ChenonceauBegin your Loire Valley experience with a guided visit to Château de Chenonceau, one of France’s most elegant and iconic Renaissance châteaux. Spanning the Cher River, this remarkable landmark is known as the “Château des Dames” in tribute to the influential women who shaped...
Morning: Guided Visit to Château de Chenonceau Begin your Loire Valley experience with a guided visit to Château de Chenonceau, one of France’s most elegant and iconic Renaissance châteaux. Spanning the Cher River, this remarkable landmark is known as the “Château des Dames” in tribute to the influential women who shaped its history, including Diane de Poitiers and Catherine de’ Medici.
Discover beautifully furnished rooms, historic galleries and formal gardens while learning about the château’s royal past, distinctive architecture and enduring legacy.
Lunch at Leisure Following your morning visit, enjoy free time for lunch in a charming village near Chenonceau, at your own expense. Your guide will be happy to recommend a local restaurant, café or regional speciality to suit your preferences.
Afternoon: Guided Visit to Château de Chambord This afternoon, continue through the scenic Loire Valley to Château de Chambord, one of the region’s most impressive and celebrated royal châteaux.
Discover its grand Renaissance architecture, vast estate and famous double-helix staircase during your visit. Built for King Francis I, Chambord is an extraordinary expression of French royal ambition and a highlight of any Loire Valley journey.
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day 10
PRIVATE TRANSFER TO TRAIN STATION
After breakfast, check out from your hotel and enjoy a private transfer to the train station in Tours or the Saint Pierre des Corps train station if you have booked a TGV fast train ticket. End of our services.
After breakfast, check out from your hotel and enjoy a private transfer to the train station in Tours or the Saint Pierre des Corps train station if you have booked a TGV fast train ticket. End of our services.
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Accommodation
Hotel Raphael (Paris) - Hotel Villa Lara (Bayeux) - Hotel Les Trésorières (Tours)
Hotel Raphael 5* - Paris (or similar)
A 7-minute walk from Charles de Gaulle - Étoile metro/RER station and the Arc de Triomphe, this upscale hotel in a 1925 building is 1.8 km from the Eiffel Tower. The posh rooms feature antique-style furnishings, free WiFi and flat-screen TVs. Suites add separate lounge areas.
There's a chic restaurant, a plush lounge/bar and a rooftop terrace with a garden and panoramic views. Other amenities include a business center, an exercise room with a ...
Hotel Raphael 5* - Paris (or similar)
A 7-minute walk from Charles de Gaulle - Étoile metro/RER station and the Arc de Triomphe, this upscale hotel in a 1925 building is 1.8 km from the Eiffel Tower. The posh rooms feature antique-style furnishings, free WiFi and flat-screen TVs. Suites add separate lounge areas.
There's a chic restaurant, a plush lounge/bar and a rooftop terrace with a garden and panoramic views. Other amenities include a business center, an exercise room with a steam room, and valet parking.
Hotel Villa Lara 5* - Bayeux (or similar)
Villa Lara 5-star hotel is located in the very heart of Bayeux’s historic and medieval centre, across from the cathedral and a short distance from the famous tapestry and the D-Day beaches.
Our hotel is composed of two neighbouring buildings, the Villa Lara, which opened in 2012, and the Villa Augustine, open since 2019. The Villa Lara houses the common spaces and 28 of our rooms, while the Villa Augustine houses our 4 presidential suites.
Hotel Les Trésorières 5* - Tours (or similar)
Come in to an intimate but spacious hotel, right next to Tours market, gastronomical heart of the city where modernity, traditions, and history, are combining.
21 rooms to make you travel alongside the Loire, the royal river leading to the moste beautiful castles. The building has been fully renovated while conserving the older elements from its local architecture.
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Practical information
Guided in
English
Included
5* Hotel, double room sharing in Paris 5* Hotel, double room sharing in Bayeux 5* Hotel, double room sharing in Tours Expert English speaking driver guide in each destination Breakfast from day 2 to day 10 Entrance tickets as per program Wine tasting fees as per program Private transfer from airport or train station in Paris on day 1 Small group Versailles & Giverny from Paris Eiffel Tower visit + Seine River Cruise Louvre Museum visit Private transfer from Paris to Bayeux on day 4 Small group D-Day beaches full day trip from Bayeux Small Group Mont Saint Michel full day trip from Bayeux Private transfer from Bayeux to Tours on day 7 Small group Loire valley wine tour in Bourgueil & Chinon Small group Château de Chambord & Chenonceau full day trip from Tours Private transfer from Tours to train station Travel in premium A/C minivans Small group shared tours of 2 to 8 passengers
Excluded
Meals, drinks (lunch, dinner) Personal travel insurance and expenses Gratuities for the driver/guide
Pick up at Paris airport, train station and private transfer to your hotel in Paris. All daily pick ups will be communicated in your tour program.
Return
Daily tours return to original morning departure meeting points. Private transfer from your hotel to train station in Tours on the last day.
Quick answers
What is included in the 10-day Paris, Normandy and Loire Valley package?
Your package includes arrival transfer in Paris and departure transfer in Tours, hotel accommodation, breakfast from Day 2 through Day 10, guided touring with expert English-speaking driver-guides, transportation for the programmed excursions, and entrance tickets to the sites included in the itinerary. Please check the “Included” section and day-by-day itinerary for the precise inclusions applicable to your selected hotel category.
Is this a fully escorted tour?
This is a small-group multi-day package with organised accommodation, sightseeing and transport for the scheduled programme. You will be accompanied by expert local English-speaking driver-guides during the guided touring in each destination. The package also includes free time, allowing you to explore, dine and enjoy each location independently.
How many guests are in the small group?
Small-group departures are limited to a maximum of 8 guests. This intimate format allows for more personal service, easier access to smaller locations, and a more relaxed travel experience than a large coach tour.ophorus+1
Which destinations and landmarks are included?
The itinerary combines Paris, Normandy and the Loire Valley. Highlights include Paris’s principal landmarks, Versailles, the Normandy D-Day landing beaches and American Cemetery, Mont-Saint-Michel, and the Loire Valley châteaux of Chambord and Chenonceau.
Will I visit the D-Day beaches and the American Cemetery?
Yes. The Normandy part of the package includes a guided visit to historic D-Day landing sites and the American Cemetery. Your guide will provide context on Operation Overlord, the Allied landings and the human stories connected with these important memorial sites.
Does the package include Mont-Saint-Michel?
Yes. You will visit Mont-Saint-Michel, its striking medieval village and renowned abbey. As a tidal site, access and the day’s flow can occasionally be influenced by weather, tides, traffic or operational conditions.
Which Loire Valley châteaux will I visit?
The programme includes guided visits to two of the Loire Valley’s best-known Renaissance châteaux: Château de Chenonceau and Château de Chambord. Entrance tickets for programmed château visits are included.
How much free time will I have in Paris and the other destinations?
The itinerary balances guided sightseeing with independent time. You will have opportunities to explore, choose restaurants, shop or visit additional sites during free periods. Exact free time varies by day, travel conditions and the operating schedule, so refer to the detailed itinerary for the planned timing.
What hotel accommodation is provided?
The package is available with different hotel categories. Accommodation is provided in conveniently located hotels in Paris, Bayeux and Tours, with breakfast included. Your selected hotel option determines the hotel comfort level and price.
Are lunches and dinners included?
Breakfast is included from Day 2 to Day 10. Lunches, dinners, drinks and personal expenses are not included unless specifically listed in your selected package’s inclusions. This gives you flexibility to choose restaurants and meals that suit your preferences and budget.
Is this trip suitable for travelers with limited mobility?
The itinerary involves regular walking, uneven surfaces at historic sites, cobblestones, steps and full sightseeing days. Mont-Saint-Michel, D-Day locations and the Loire Valley châteaux may be challenging for guests with limited mobility. Please contact us before booking so we can assess whether the itinerary is appropriate for your individual needs.
What should I pack for this multi-day trip?
Bring comfortable walking shoes, layered clothing, a rain jacket or compact umbrella, sun protection and a small day bag. Weather can vary between Paris, the Normandy coast and the Loire Valley, and historic sites often involve cobblestones, stairs and outdoor walking. Smart-casual clothing is suitable for most restaurants and visits.
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We understand that travel plans can change. That is why many Ophorus experiences include flexible cancellation conditions, allowing you to cancel your booking free of charge when the request is made before the applicable cancellation deadline.
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Some tickets, tastings, meals, accommodation or third-party services may be non-refundable. When a cancellation qualifies for a refund, the amount is returned using the original payment method.
For full details, always refer to the cancellation conditions associated with your booking and to the Ophorus Terms of Sale.
Frequently Asked Questions
Can I cancel my Ophorus booking?
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Is cancellation free?
Many tours can be cancelled free of charge when the request is submitted before the stated cancellation deadline. The applicable conditions are displayed before payment and included with your booking information.
How can I check my cancellation deadline?
The cancellation conditions are shown on the experience page and during checkout. They may also appear in your booking confirmation. Conditions can vary between shared tours, private tours, packages and special activities.
Will I receive a full refund?
You will receive a full refund when your cancellation meets the conditions of the applicable cancellation policy. Late cancellations, no-shows and certain non-refundable services may not qualify for a full refund.
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Yes. Reviews are submitted by travellers who have booked or participated in an Ophorus experience, or collected through recognised independent review platforms.
What is a verified traveller review?
A verified traveller review is feedback linked to a genuine booking or participation in an experience. This helps ensure that the review is based on a real customer experience.
Are negative reviews published?
Yes. Constructive negative feedback may be published alongside positive reviews, provided it follows the applicable moderation rules and relates to a genuine experience.
How does Ophorus use customer feedback?
Feedback is reviewed by the Ophorus team to improve tour content, guide performance, logistics, customer service and the overall booking experience.
Can Ophorus remove a review?
A review may be removed when it contains spam, offensive content, false information, personal data or comments unrelated to the booked experience. Genuine criticism is not removed simply because it is negative.