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Easy cancellation

Free cancellation on most tours

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Secured payments

Book your experience with complete peace of mind. All payments made on Ophorus are securely processed through Stripe, a trusted international payment platform.

Your payment information is encrypted and handled directly by Stripe. Ophorus does not store your credit card details.

You can pay safely using the available payment methods displayed at checkout. Once your payment has been confirmed, you will receive your booking confirmation by email.

Frequently Asked Questions
  • Is it safe to pay on Ophorus?

    Yes. Payments made on Ophorus are securely processed by Stripe. Your payment information is encrypted and transmitted directly through Stripe’s secure payment infrastructure.
  • What is Stripe?

    Stripe is an international payment provider that processes online transactions for businesses around the world. It holds PCI DSS Level 1 certification, the highest certification level in the payment industry.
  • Which payment methods are accepted?

    The payment methods available are displayed during checkout. Their availability may vary depending on your country, currency and device.
  • Why was my payment declined?

    A payment may be declined by your bank for several reasons, including insufficient funds, an incorrect card detail, an expired card or a security restriction. We recommend checking your information or contacting your bank before trying again.
  • What is 3D Secure authentication?

    3D Secure is an additional verification step provided by your bank. You may be asked to confirm your payment through your banking application, a security code or another authentication method.
  • Will I receive confirmation after payment?

    Yes. Once your payment and booking have been successfully confirmed, you will receive a confirmation email containing your booking details.
  • What should I do if I am charged but receive no confirmation?

    Please check your spam folder first. If you still cannot find your booking confirmation, contact the Ophorus team with the name and email address used for the booking. Avoid sending your full card number by email.
Easy cancellation

Book your experience with complete peace of mind. All payments made on Ophorus are securely processed through Stripe, a trusted international payment platform.

Your payment information is encrypted and handled directly by Stripe. Ophorus does not store your credit card details.

You can pay safely using the available payment methods displayed at checkout. Once your payment has been confirmed, you will receive your booking confirmation by email.

Trusted reviews